Terms of service
Welcome to Libas & Linen. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before placing any order.
1. Acceptance of Terms
By using our website, purchasing products, or interacting with Libas & Linen, you agree to follow all rules, policies, and conditions stated in this Terms of Service.
If you do not agree, please do not use our website.
2. Eligibility
To use our website or place an order, you must:
Be at least 18 years old
Provide accurate and complete information
Use the website for lawful purposes only
3. Product Information
We try to display product colors, sizes, and descriptions as accurately as possible.
However:
Minor color variations may occur due to screen differences
Measurements may have slight variations
Designs may look slightly different in person
These variations do not qualify as product defects.
4. Orders & Payments
When placing an order:
You agree to provide accurate details (name, address, contact number)
You authorize us to process your payment
Orders may be canceled due to stock unavailability or incorrect information
We reserve the right to refuse or cancel any order at our discretion.
5. Pricing & Availability
Prices are listed in PKR and may change without notice
Discounts and promotions may have limited duration
Product availability can change at any time
If a price is listed incorrectly due to an error, we reserve the right to cancel the order.
6. Shipping & Delivery
By placing an order, you agree that:
Delivery times are estimates, not guarantees
Delays may occur due to courier issues or unforeseen circumstances
Shipping charges may apply depending on location
Full details are available in our Shipping Policy.
7. Returns & Exchanges
Our Return & Exchange Policy outlines:
Which items can be returned
Conditions for return (unused, original packaging)
Return time limits
Non-returnable items
Customers must review the policy before requesting a return.
8. User Conduct
You agree not to:
Misuse our website
Engage in fraud or unauthorized transactions
Upload harmful content, viruses, or spam
Violate any local or international laws
We may block or restrict your access for any misconduct.
9. Intellectual Property
All content on the Libas & Linen website, including:
Images
Text
Logos
Designs
Product photos
belongs to Libas & Linen and is protected by copyright laws.
You may not copy, reproduce, or distribute our content without permission.
10. Limitation of Liability
Libas & Linen is not liable for:
Delays caused by courier companies
Misuse of products
Losses arising from inaccurate user information
Technical issues such as website downtime
Your use of the website is at your own risk.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.
12. Changes to Terms
We may update these Terms of Service at any time.
Revisions are effective immediately once posted on the website.